Returns & Exchanges

At Reduced to Clear, we strive to provide the highest quality surplus and clearance food items; however, due to the perishable nature of our products, returns are typically limited to items that are damaged or incorrect upon delivery.

Return Process

• 1.
  Inspect Your Order

  Upon delivery, please immediately inspect your groceries for any signs of damage or discrepancies compared to your order confirmation.

• 2.
  Contact Support

  If you receive a faulty or incorrect item, email our support team within 24 hours of delivery with your order number and clear photos of the product.

• 3.
  Verification Process

  Our quality control team will review your claim to ensure it meets our safety and freshness standards before authorizing a refund or store credit.

• 4.
  Receive Resolution

  Once approved, we will process your refund to the original payment method or issue a digital voucher within 3-5 business days.